Support
Contact Hearth & Co
Email and the form below are how to reach us. Hearth & Co handles customer support directly, even where a supplier fulfils the order.
We aim to reply within 1 business day. Please do not use this page for emergencies.
Send us a message
Email support
Email support@hearthco.co.za for product questions, order support, returns, refunds, delivery issues, warranty requests, or general support. Privacy requests go to hello@hearthco.co.za.
If your query relates to an order, include your order number and the email address used at checkout.
Business details
Hearth & Co (Pty) Ltd
Registration number: 2026/543457/07
Information Officer certificate: #2026-061839
VAT: Hearth & Co is not registered for VAT, so VAT is not charged.